The Grand Casino Luzern does not wish to encourage compulsive gambling in any shape or form. Gambling ceases to be a positive experience; instead, it can be the cause of serious problems.

The Grand Casino Luzern’s social concept is based on the statutory foundations of the Gaming Act and the Gaming Act Ordinance as well as the practice developed over the past eight years under scientific monitoring. The social concept drawn up by the Lucerne School of Social Work under Prof. Jörg Häfeli is continuously evaluated in its implementation by the University and supported in its quality development process by an annual audit.

At the Grand Casino Luzern we are there for you! Talk to our people. With their competence and understanding they will provide you with any information you need on the possibilities and help that’s available.