GaultMillau: 16 points
Since October 2018, the Restaurant Olivo has been awarded 16 GaultMillau points. The restaurant guide GaultMillau is considered one of the most influential, which awards the points only to outstanding restaurants.
TripAdivsor: Certificate of Excellence & Travellers Choice Award.
For its numerous, consistently positive reviews, Restaurant Olivo was awarded the "Certificate of Excellence" in 2018 and "Travellers Choice" in 2020.
Swiss Location Award 2021
Both the Grand Casino Luzern (Top Swiss Event Location) and its Restaurant Olivo (Top Swiss Pleasure Location) were honored by the Swiss Location Award 2021.
Casinos.ch: Best Casino in Switzerland 2021
For the fifth time in a row, Grand Casino Luzern has been voted the best casino in Switzerland by casinos.ch customer voting, this year including the online casino mycasino.ch.
falstaff: Restaurant & pub guide 2022 - 3 forks
The Restaurant Olivo was rated by the Falstaff community and was awarded 3 forks.
Swiss Business Magazine: Casino of the Year
The Grand Casino Luzern has already been named "Casino of the Year" four times by "SWISS BUSINESS" magazine.
Excellent services for the best guests
The Grand Casino Luzern has a comprehensive quality management system that is based on international standards. Hospitality is given the highest priority, and the staff do their utmost to ensure that you feel at home in our establishment.
SQS: ISO 9001 - Certified Management System
The Grand Casino Luzern is ISO 9001 certified. The Swiss Association for Quality and Management Systems (SQS for short) audits and certifies companies on the basis of international management system guidelines.ISO 9001 certificate
SQS: Privacy Seal - GoodPriv@cy ®
Grand Casino Luzern has been certified with the GoodPriv@cy® data protection seal of approval since January 2009. The seal of approval is issued by the Swiss Association for Quality and Management Systems (SQS for short).GoodPriv@cy ® Certificate
SQS: ISO/IEC 27001 -
Information Security Management System
Since November 2018, the information security management system of the Grand Casino Lucerne has been certified according to ISO/IEC 27001. The certificate is issued by the Swiss Association for Quality and Management Systems (SQS for short).