Tourismus Award 2022
Das Grand Casino Luzern engangiert sich nachhaltig für die Attraktivierung der Tourismusdestination Luzern-Vierwaldstättersee. Nun wurde das Casino vom Tourismus Forum Luzern geehrt und erhält den Tourismus Award.
GaultMillau: 16 points
Since October 2018, the Restaurant Olivo has been awarded 16 GaultMillau points. The restaurant guide GaultMillau is considered one of the most influential, which awards the points only to outstanding restaurants.
TripAdvisor: Certificate of Excellence & Travellers Choice Award.
For its numerous, consistently positive reviews, Olivo Restaurant was awarded the "Certificate of Excellence" in 2018 and "Travellers Choice" in 2020.
Swiss Location Award 2021
Both the Grand Casino Luzern (Top Swiss Event Location) and its Restaurant Olivo (Top Swiss Pleasure Location) were honored by the Swiss Location Award 2021.
Casinos.ch: Best Casino in Switzerland 2021
For the fifth time in a row, Grand Casino Luzern has been voted the best casino in Switzerland by casinos.ch customer voting, this year including the online casino mycasino.ch.
falstaff: Restaurant & pub guide 2022 - 3 forks
The Restaurant Olivo was rated by the Falstaff community and was awarded 3 forks.
Swiss Business Magazine: Casino of the Year
The Grand Casino Luzern has already been named "Casino of the Year" four times by "SWISS BUSINESS" magazine.
Excellent services for the best guests
The Grand Casino Luzern has a comprehensive quality management system that is based on international standards. Hospitality is given the highest priority, and the staff do their utmost to ensure that you feel at home in our establishment.
Swisstainable Level 2 - engaged
We are part of the sustainability program Swisstainable and classified on Level II - engaged. The sustainability program Swisstainable unites businesses and organizations along the entire Swiss tourism sector. With our participation we commit ourselves to a continuous sustainable business development, pursue measures in the field of sustainability and thus make a concrete contribution to a sustainable Swiss tourism. More about Swisstainable: MySwitzerland.com/Swisstainable.
Certificate Swisstainable Level II - engaged
SQS: ISO 9001 - Certified Management System
The Grand Casino Lucerne is ISO 9001 certified. The Swiss Association for Quality and Management Systems (SQS for short) audits and certifies companies on the basis of international management system guidelines.
ISO 9001 certificate
SQS: Privacy Seal - GoodPriv@cy ®
Grand Casino Luzern has been certified with the GoodPriv@cy® data protection seal of approval since January 2009. The seal of approval is issued by the Swiss Association for Quality and Management Systems (SQS for short).
GoodPriv@cy ® Certificate
SQS: ISO/IEC 27001 -
Information Security Management System
Since November 2018, the information security management system of the Grand Casino Lucerne has been certified according to ISO/IEC 27001. The certificate is issued by the Swiss Association for Quality and Management Systems (SQS for short).