Thank you for your commitment!

We have received some of the following awards thanks to your help. Because you left a star, like or dear comment or gave us valuable feedback so that we can constantly improve our quality.

We thank you very much for this and look forward to your active use of the platforms.

Your Grand Casino Lucerne Team

Casinos.ch: Best casino in Switzerland 2023

In 2023, the Grand Casino Luzern was once again voted the best casino in Switzerland by casinos.ch customers.

Tourism Award 2022

The Grand Casino Luzern is committed to making the Lucerne-Lake Lucerne tourist destination more attractive. The casino has now been honored by the Lucerne Tourism Forum and received the Tourism Award.

GaultMillau: 16 points

Since October 2018, the Restaurant Olivo has been awarded 16 GaultMillau points. The restaurant guide GaultMillau is considered one of the most influential, which awards the points only to outstanding restaurants.

TripAdvisor: Certificate of Excellence & Travellers Choice Award.

For its numerous, consistently positive reviews, Olivo Restaurant was awarded the "Certificate of Excellence" in 2018 and "Travellers Choice" in 2020.

Swiss Location Award 2021

Both the Grand Casino Luzern (Top Swiss Event Location) and its Restaurant Olivo (Top Swiss Pleasure Location) were honored by the Swiss Location Award 2021.

Casinos.ch: Best Casino in Switzerland 2021

For the fifth time in a row, Grand Casino Luzern has been voted the best casino in Switzerland by casinos.ch customer voting, this year including the online casino mycasino.ch.

falstaff: Restaurant & pub guide 2022 - 3 forks

The Restaurant Olivo was rated by the Falstaff community and was awarded 3 forks.

Swiss Business Magazine: Casino of the Year

The Grand Casino Luzern has already been named "Casino of the Year" four times by "SWISS BUSINESS" magazine.

Excellent services for the best guests

The Grand Casino Luzern has a comprehensive quality management system that is based on international standards. Hospitality is given the highest priority, and the staff do their utmost to ensure that you feel at home in our establishment.

Certificates

Swisstainable Level 2 - engaged

We are part of the sustainability program Swisstainable and classified on Level II - engaged. The sustainability program Swisstainable unites businesses and organizations along the entire Swiss tourism sector. With our participation we commit ourselves to a continuous sustainable business development, pursue measures in the field of sustainability and thus make a concrete contribution to a sustainable Swiss tourism. More about Swisstainable: MySwitzerland.com/Swisstainable.

Certificate Swisstainable Level II - engaged

SQS: ISO 9001 - Certified Management System

The Grand Casino Lucerne is ISO 9001 certified. The Swiss Association for Quality and Management Systems (SQS for short) audits and certifies companies on the basis of international management system guidelines.

ISO 9001 certificate

SQS: Privacy Seal - GoodPriv@cy ®

Grand Casino Luzern has been certified with the GoodPriv@cy® data protection seal of approval since January 2009. The seal of approval is issued by the Swiss Association for Quality and Management Systems (SQS for short).

Data protection flyer

GoodPriv@cy ® Certificate

SQS: ISO/IEC 27001 -
Information Security Management System

Since November 2018, the information security management system of the Grand Casino Lucerne has been certified according to ISO/IEC 27001. The certificate is issued by the Swiss Association for Quality and Management Systems (SQS for short).

Opening hours

Jackpot Casino - Slot machine area

Sunday to Thursday

11:00 - 03:00

Friday, Saturday and before public holidays

11:00 - 05:00

Grand Jeu - table games area

Sunday to Thursday

15:00 - 03:00

Friday, Saturday and before public holidays

15:00 - 05:00