You are very welcome to wear stylish casual clothing (including jeans) in our establishment, as a well-groomed appearance will enhance your appearance and automatically make you feel at ease among the guests of the Grand Casino Luzern.
Every game has its rules. Therefore, the following items of clothing are not permitted in the gaming area:
- Shirts with provocative slogans
- Shirts without sleeves
- Sportswear
- Clothing in military design
- Flip-flops
- Dirty shoes / clothing
- Wet clothes
- Sunglasses
- Shorts and damaged pants
- Headgear (caps)
Due to safety regulations, we ask you to leave the following accessories and equipment at the checkroom or in the lockers. They will of course be returned to you undamaged when you leave the play area.
- Luggage
- umbrellas
- cameras
- Food and drink
Pets are not permitted in the Grand Casino Luzern.
Here you can see the opening hours.
You can park safely and conveniently at the Casino Palace Luzern.
E-charging stations
There are also e-charging stations on the first parking level, opposite the surveillance center.
Disabled parking spaces
On parking level P1, two extra-wide parking spaces are available for persons with mobility impairments. Please note that the maximum entrance height for vehicles with attachments is 2 meters.
Bike racks
Covered bike racks are available in the parking garage.
Special offers in the Casino Palace parking garage
On weekdays from 6 a.m. to 6 p.m. you can park for just CHF 99 per month in the Casino-Palace Luzern parking garage.
As a my.club member you receive special parking conditions.
Are there other parking garages near the Grand Casino Luzern?
- Casino Palace 250 spaces, with direct access to the Grand Casino Luzern
- National 300 spaces, 2 minutes on foot
- Schweizerhof 253 spaces, 7 minutes on foot
- Löwencenter 355 spaces, 7 minutes on foot
- City Parking 400 spaces, 10 minutes on foot
You can find more information here.
By public transport:
From Lucerne railroad station you can reach us by bus no. 6 or no. 8 in the direction of Verkehrshaus/Würzenbach or no. 24 (in the direction of Meggen) and N3 (Nachtstern in the direction of Verkehrshaus-Meggen-Merlischachen-Küssnacht a.R.) The bus stop is called "Casino-Palace".
By car:
Grand Casino Luzern, Haldenstrasse 6, 6006 Lucerne
By car, you can park conveniently in our Casino-Palace parking garage.
There are currently 250 parking spaces available.
Every day is casino weather with us.
Enjoy your visit to the Grand Casino Lucerne in a prime lakeside location. In fine weather, the Restaurant Olivo and the Restaurant Dolce Vita with their unique view of Lake Lucerne invite you to linger during the day: in the evening you can relax in the gaming area.
Are you looking for an alternative program for rainy weather? The Grand Casino Lucerne has plenty to offer even in bad weather and rain. Immerse yourself in the world of gambling and try your luck!
Would you like to get a taste of the casino air first? Enjoy a drink at the cocktail bar with an exclusive view of the gaming area without paying admission.
Free admission from 11 am - 4 pm.
Admission from 4 p.m.: CHF 10 including CHF 5 Lucky Drink Chip.
The Grand Casino Luzern is open 365 days a year.
Please note the following access regulations for the gaming area:
Admission from the age of 18 with a valid passport, European ID or driving license.
No ID check and no entry fee for your visit to the Olivo restaurant or the Casineum*. (We recommend that you bring a valid ID - passport, ID or driving license - so that you can still visit the gaming and entertainment area).
*Casineum depending on the event
We welcome guests aged 18 and over to the casino.
Identification is required - passport, European ID or driver's license - a check that also gives you security.
No ID check and no entrance fee for your visit to the Olivo restaurant, the Casineum* or the cocktail bar. (We recommend that you bring a valid ID - passport, ID or driving license - so that you can still visit the gaming and entertainment area).
*Casineum depending on the event
The Grand Casino Luzern has separate smoking and non-smoking areas. The Grand Jeu Casino with the live game is a non-smoking area. There are comfortable cabins available for smokers. The Jackpot Casino has several separate and air-conditioned areas for smokers and non-smokers. The Jackpot Bar and the Grand Jeu Bar are both located in non-smoking areas.
You can withdraw money from three ATMs at the Grand Casino Luzern. These are located in the basement and in the gaming area.
Discover our exciting range of online games and secure your welcome bonus.
The minimum and maximum stakes are displayed at the respective tables. At each table, highly trained croupiers ensure that the valid rules of the game are adhered to. If you have any questions, you can also contact the Gaming Shift Manager on duty at any time. We make every effort to ensure that your visit is as pleasant as possible.
Photography and filming as well as group tours within the casino building are only permitted during gaming operations if this has been approved in advance by the management.
We accept the following means of payment. We kindly ask you to show your ID upon request.
Restaurant Olivo: Visa, MasterCard, AMEX, Diners Club
Gaming area: Debit card, Maestro, V-Pay, TWINT, Visa, Mastercard, JCB
All cards can also be used at ATMs outside the gaming area.
Free Wi-Fi is available throughout the hotel during your visit. All you need to do is confirm the guidelines for use.
Free lockers are available all year round in the basement of our hotel.
For guests visiting the Grand Casino Luzern in a wheelchair, our security department is at your disposal.
Call us on 041 418 56 56 and we will put you through to the security department. We will be happy to pick you up at the meeting point agreed by telephone.
You can find all our vouchers in our voucher store.
The Grand Casino Luzern offers the right bar for every taste.
In the gaming area, you can sample our Grand Jeu Bar and our Jackpot Bar with delicious food, refreshing drinks and an exquisite selection of drinks.
We welcome our guests on the second floor of the neo-baroque palace building of the Grand Casino Lucerne in an exceptional location on Lucerne's picturesque lake bay. The impressive view of Lake Lucerne and the Alps, a large lakeside terrace and a stylish ambience inside invite you to take a short break whatever the weather.
Here you will find information about the dinner and casino package.
Our fine dining restaurant Olivo has been awarded 16 GaultMillau points since 2018. Enjoy Mediterranean culinary delights in a class of their own.
Look forward to exquisite culinary delights and seasonal delicacies from the varied and light cuisine of the Mediterranean region. Our dishes are created by master chefs and invite you on a culinary journey of discovery.
Discover our menu or reserve a table.
Located directly on Lake Lucerne, you can look forward to a uniquely unobstructed view of the breathtaking Alpine panorama.
With a Mediterranean flair, head chef Lenz Post and his crew will spoil you with a culinary variety and seasonal delicacies ranging from light starters and salads to meat, fish and vegetarian dishes and desserts. Discover our Dolce Vita restaurant.
The aim of the social concept is to create a framework for socially acceptable gambling and to identify measures to prevent and contain the potential negative effects of gambling. It is therefore an expression of our company's legal duty of care and is based on the legal principles of the Gaming Act and the Ordinance to the Gaming Act.
Our social concept was developed together with the Lucerne University of Applied Sciences and Arts - Social Work and is constantly evaluated by them in its practical implementation and supported by an annual audit in the quality development process.
You can find more information here.
The Grand Casino Luzern has set itself the goal of pampering its guests in a pleasant atmosphere and guaranteeing them an enjoyable gaming experience. Gambling should be a safe, entertaining leisure activity. That is why the Grand Casino Luzern is actively committed to the prevention of gambling addiction and its associated effects and offers its guests numerous resources and services to help them make more responsible decisions.
You can find the house rules of the Grand Casino Luzern here.
Participation tickets are available free of charge at reception - even without visiting the play area. Only one entry per day and person is possible. Only fully completed tickets will be entered into the prize draw. The winner will be chosen at random. Minimum age: 18 years. Employees of the Grand Casino Luzern Group and their relatives as well as persons who are subject to a gambling ban due to the social concept are excluded from participation. The winners of the prize draws will be notified personally. Prizes cannot be paid out in cash. No correspondence will be entered into regarding the prize draws. Legal recourse is excluded.
Taxes and duties
The participant is solely responsible for checking and assessing whether taxes and/or duties are incurred in connection with the competition, as well as any declaration obligation. Taxes and duties are to be paid exclusively by the participant.
You can find the terms and conditions for social media competitions at the Grand Casino Luzern here.
Free admission cannot be redeemed as a consumption or game entry and is only valid for the defined area. Drinks vouchers cannot be redeemed as a game entry. One redemption per person and per day applies per admission and voucher. Vouchers of the same type (free admission or drinks vouchers) cannot be accumulated and will not be paid out in cash.
Here you will find the rules for poker tournaments at the Grand Casino Luzern.
Video and photo recordings are made during some tournaments. By participating in the event, you consent to being photographed or filmed.
The Grand Casino Luzern occasionally uses video and photo recordings of tournaments and their visitors in advertising materials. If the visitor does not explicitly refuse consent to the production and use of such recordings by written notification to the Grand Casino Luzern, all tournament participants consent to the use of the recordings made of them in advertising materials by participating in an event.
ALL VIDEO AND PHOTOGRAPHIC RECORDINGS ARE MADE ON THE BASIS OF YOUR IMPLIED CONSENT BY PARTICIPATING IN THE RELEVANT EVENT.
In 1882, the former Kursaal, now the Grand Casino Lucerne, was built in the city of Lucerne, then as now a place for meetings and entertainment.
The Kursaal was opened in 1882 during the first heyday of tourism in Lucerne. Pleasure-seekers, nature lovers and romantics were the first enthusiastic guests in the magnificent building. Theater, concerts, dance, variety shows, folklore, gastronomy, games and entertainment shaped the long history of the Kursaal, which was always surrounded by a touch of cosmopolitan flair. To this day, the Grand Casino Lucerne is a place for meetings and entertainment and is worth a visit in both good and bad weather.
Here you will find all the information about us, such as the company structure and the faces behind the company.