Disclaimer/Site Policy

This website is made available to you by Grand Casino Luzern AG and Kursaal-Casino AG Luzern, Haldenstrasse 6, CH-6006 Lucerne (hereinafter: «Grand Casino Luzern»). By accessing this website, you are agreeing to the following legally binding site policy and disclaimer. Grand Casino Luzern reserves the right to change the site policy, disclaimer and all information and material on this website at any time.

Products and recipients

The products offered on the Grand Casino Luzern website are generally shippable, while stocks last. Both the products offered and the entire website are aimed exclusively at persons aged 18 or over and resident in Switzerland.

No responsibility

The information and contents (including all texts, data, graphics and logos) available through this website have been compiled with the greatest of care. However, Grand Casino Luzern accepts no responsibility for the correctness, accuracy, availability and/or completeness of such information/contents.

Forward-looking statements are made to the best of Grand Casino Luzern’s knowledge. The actual results achieved may however differ considerably from these forecasts, as they also depend on a number of risks, uncertainties or other factors beyond Grand Casino Luzern’s control.

Grand Casino Luzern is not obliged to update or keep up to date the information and contents contained herein. Neither can Grand Casino Luzern guarantee that this website is free from viruses or errors.

Intellectual property rights

All rights, titles and claims (incl. copyrights, brands, patents, any other intellectual property rights as well as all other rights) for and from all information and content on this website remain the property of the respective holder of the rights.

The printing of any information and content on this website is permitted for personal use only. The complete or partial reproduction, distribution, modification, linking, presentation or other use of the website as well as all of the information and content contained therein for public or commercial purposes is only permitted with the prior consent of Grand Casino Luzern. Press photos of Grand Casino Luzern on the other hand may be used free of charge for editorial purposes without obtaining prior consent, provided that they originate from the public press archives on this website.


To the extent permitted by law, neither Grand Casino Luzern nor its directors, employees or any other representatives are liable in any way for direct or indirect losses, costs, claims or other damages of any kind, whether on the basis of contractual or tort law or on other legal bases, which arise from or are related to the use of or inability to access or use this website.


This website may also include links (so-called hyperlinks) to other websites and vice versa. Grand Casino Luzern merely provides access to these websites via such links, but has no control over the contents and therefore assumes no responsibility whatsoever in this respect.

Data privacy

Grand Casino Luzern is certified by the «GoodPrivacy» label. The Grand Casino Luzern website can generally be accessed without having to enter any personal data. However, should personal data be required in individual cases (e.g. to place an order or make a reservation), you will be notified of this in advance. Such voluntary data provided, as well as all other data left behind after visiting our website (e.g. IP address, browser software version, etc.), will be saved in compliance with the Swiss Federal Law on Data Protection (DSG; SR 235.1.) and used exclusively for the specified purpose.

Personal data will only be passed on if necessary to process orders or make reservations, or due to legal provisions and/or an official request. Further details on our data privacy policy can be found here.

Should you have any questions or concerns regarding your personal data, please contact: Grand Casino Luzern AG, Data Privacy Officer, Haldenstrasse 6, CH-6006 Luzern.


Cookies are small text files that a user's browser stores in a directory designed for this purpose on his/her computer. You can decide for yourself whether our website's web server is allowed to save cookies on your computer or not. You can opt to change your browser settings so that they do not allow cookies to be accepted or saved at any time. Alternatively, you can opt to be shown a warning message every time before you accept cookies or you can set your browser up in such a way that it only accepts cookies from certain websites. You can also delete cookies that have already been saved at any time. We would like to emphasize that if you decline cookies on the website, some functions on the website may be limited or unavailable. As a result, to make it easier to use the website, we recommend that your browser settings accept cookies on the website.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. In case IP-anonymization is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area.

Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP-anonymization is active on this website. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP-address that your Browser conveys within the scope of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser.

Severability clause

Should individual provisions of this site policy be deemed invalid, unlawful or unenforceable by a court or authority of competent jurisdiction, the respective provision is to be considered as not forming part of this disclaimer. However, this will not restrict the validity, lawfulness and enforceability of the remainder of the provisions set out in this site policy.

Precedence of additional conditions

Certain areas of this website may contain additional information, conditions, provisions or declarations («additional conditions»). Should the general site policy and these additional conditions contradict one another, the additional conditions shall take precedence.

Applicable law and jurisdiction

All legal relations between Grand Casino Luzern and the users of this website are subject to Swiss law to the exclusion of the provisions concerning the Swiss Private International Law Act (PILA) and to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (Vienna Convention). In the case of legal disputes between users of this website and Grand Casino Luzern, Lucerne shall be regarded as the sole place of jurisdiction. However, Grand Casino Luzern reserves the right to take legal action before the courts of the user’s domicile.

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