Casinos.ch: Switzerland’s Best Casino 2025
In 2025, the Grand Casino Lucerne was once again voted the best casino in Switzerland in the casinos.ch customer poll.
GaultMillau: 16 points
Since October 2018, the Olivo restaurant has been awarded 16 GaultMillau points. The GaultMillau restaurant guide is regarded as one of the most influential, awarding points only to outstanding restaurants.
Lucerne Tourism Forum: Tourism Award 2022
In 2022, the Grand Casino Lucerne was honoured with the Tourism Award by the Lucerne Tourism Forum. The award recognised the casino’s outstanding contribution to tourism and its role in enhancing the appeal of Lucerne and Lake Lucerne as a tourist destination.
Falstaff: Restaurant & Pub Guide 2024 – 3 forks
The Olivo restaurant was reviewed by the Falstaff community and awarded 3 forks.
Swiss Business Magazine: Casino of the Year
The Grand Casino Luzern has already been named ‘Casino of the Year’ four times by ‘SWISS BUSINESS’ magazine.
Outstanding service for the best guests
The Grand Casino Luzern operates a comprehensive quality management system based on international standards. Great importance is attached to hospitality. Our staff do everything they can to ensure that you feel at home here.
SQS: ISO 9001 – Certified Management System
The Grand Casino Luzern is ISO 9001 certified. The Swiss Association for Quality and Management Systems (SQS for short) audits and certifies companies on the basis of international management system guidelines.
ISO 9001 Certificate
SQS: Data Protection Quality Mark – GoodPriv@cy®
The Grand Casino Lucerne has been certified with the GoodPriv@cy® data protection quality mark since January 2009. The quality mark is awarded by the Swiss Association for Quality and Management Systems (SQS for short).
GoodPriv@cy ® Certificate
SQS: ISO/IEC 27001 – Information Security Management System
Since November 2018, the Grand Casino Luzern’s information security management system has been certified to ISO/IEC 27001. The certificate is issued by the Swiss Association for Quality and Management Systems (SQS for short).
Fair-ON-Pay Advanced –
Certification for equal pay
Grand Casino Lucerne is certified to the Fair-ON-Pay Advanced standard. This certification confirms compliance with stringent requirements regarding pay equality between women and men. The Advanced level involves particularly strict criteria for the statistical analysis of the remuneration structure.
Swisstainable Level 2 – engaged
We are part of the Swisstainable sustainability programme and have been classified at Level II – engaged. The Swisstainable sustainability programme brings together businesses and organisations across the entire Swiss tourism sector. Through our participation, we are committed to continuous sustainable business development, implement sustainability measures and thus make a concrete contribution to sustainable Swiss tourism. Find out more about Swisstainable: MySwitzerland.com/Swisstainable.
Swisstainable Level II – engaged certificate