Responsible gaming pleasure

Our player protection policy aims to create a framework for socially acceptable gambling and sets out measures to prevent and contain the potential negative effects of gambling. It is therefore an expression of our company's statutory duty of care and is based on the legal foundations of the Federal Gambling Act and the Gambling Ordinance.

We have developed our player protection policy together with the Lucerne University of Applied Sciences and Arts - Social Work. This is constantly evaluated in its practical implementation and supported by an annual audit in the quality development process.

Swiss Casino Code on Player Protection.
All licensed casinos in Switzerland have jointly adopted this Code and declared it to be binding. Effective and credible player protection requires transparency regarding our intentions and measures.
With this code, we want to clearly distinguish ourselves from illegal providers, in particular foreign online casinos that operate illegally in Switzerland. They offer no player protection, undermine the legal provisions on player protection and do not pay AHV contributions.

To the code

If you have problems with gambling or are worried about another person's gambling behavior, contact us and let us advise you. Our staff will provide you with understanding and competent information about the various options and assistance available.

We support both those affected and third parties. As a partner, family member or friend, for example, inform us about the problematic gambling behavior or negative changes in your financial situation that are related to gambling. We can then discuss the situation with you and find a solution together.