Casinos.ch: Best casino in Switzerland 2023
In 2023, the Grand Casino Luzern was once again voted the best casino in Switzerland by casinos.ch customers.
GaultMillau: 16 points
Restaurant Olivo has been awarded 16 GaultMillau points since October 2018. The GaultMillau restaurant guide is considered one of the most influential, awarding points only to outstanding restaurants.
falstaff: Restaurant & Pickling Guide 2024 - 3 forks
The Olivo restaurant was rated by the Falstaff Community and awarded 3 forks.
Swiss Business Magazine: Casino of the Year
The Grand Casino Lucerne has already been named "Casino of the Year" four times by "SWISS BUSINESS" magazine.
Excellent services for the best guests
The Grand Casino Luzern has a comprehensive quality management system that is based on international standards. Hospitality is given the highest priority, and our employees do everything they can to ensure that you feel at home in our establishment.
Swisstainable Level 2 - engaged
We are part of the Swisstainable sustainability program and are classified as Level II - engaged. The Swisstainable sustainability programme brings together businesses and organizations across the entire Swiss tourism sector. By participating, we commit to continuous sustainable corporate development, pursue measures in the area of sustainability and thus make a concrete contribution to sustainable Swiss tourism. More about Swisstainable: MySwitzerland.com/Swisstainable.
Certificate Swisstainable Level II - engaged
SQS: ISO 9001 - Certified management system
The Grand Casino Luzern is ISO 9001 certified. The Swiss Association for Quality and Management Systems (SQS for short) audits and certifies companies on the basis of international management system guidelines.
ISO 9001 certificate
SQS: Data protection seal of approval - GoodPriv@cy ®
The Grand Casino Luzern has been certified with the GoodPriv@cy® data protection seal of approval since January 2009. The seal of approval is issued by the Swiss Association for Quality and Management Systems (SQS).
GoodPriv@cy ® Certificate
SQS: ISO/IEC 27001 -
Information security management system
Grand Casino Luzern's information security management system has been ISO/IEC 27001 certified since November 2018. The certificate is issued by the Swiss Association for Quality and Management Systems (SQS).